Shipping policy

Shipment

We do our best to ship the products as soon as we got the order. Delivery of orders is performed by carrier Bpost or DPD, or in some specific cases by another carrier

Once your order leaves Otara kava, it is out of our control. For questions and concerns about shipping, please contact carrier

Shipping fees are not-refundable

If you buy coffee for a company and need an invoice, please contact us by email -  otarakava@gmail.com